News

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Support during the pandemic

Don’t forget that we continue to offer support to those affected by cancer throughout this pandemic, across Swansea and Neath Port Talbot, by way of telephone and on line channels. Please telephone us on 01792 655025, 01639 642333 or email help@cancersupport.wales if you would like to arrange to talk with one of our counsellors.

Our shops are re-opening!

Following the easing of lockdown restrictions for non-essential retail from Monday, we are delighted to inform you that both our shops will re-open on Monday 9th November.

Please be aware that covid guidelines will continue be followed, with hand sanitising and social distancing being in place, together with the need for face coverings having to be worn inside both shops. Thank you for your support.

Our Neath shop has reopened!

We are delighted to announce that our Neath store has now reopened! In order to maximise the safety of our shoppers, staff and volunteers, donations will now be made by appointment only. Also hand sanitisation stations are in place and we ask you that you sanitise your hands on entering the store. In order to maintain a 2 metre distance in the shop a maximum of 4 shoppers are permitted at any one time. Please ring us on 01639 635661 to arrange a convenient time to drop off your donations. Many thanks for your support, and we look forward to seeing you again shortly!

Masks

Jayne, one of our Swansea shop team, has been making masks since the middle of lockdown, with the proceeds going to CISS.

To date she raised over £600! this helps us to support those affected by cancer during this difficult time. Her range of masks now include adults, children and the limited edition Swans mask. These are for sale in our Uplands shop. Please call to take a look! Don’t forget we are following Covid safety guidelines so please sanitise your hands when you enter the store and keep 2m apart from other shoppers. Thank you for your support!

Our Uplands shop has reopened!

We are delighted to announce that our Uplands store has reopened! In order to maximise the safety of our shoppers, staff and volunteers, donations will now be made by appointment only. Also hand sanitisation stations are in place and we ask you that you sanitise your hands on entering the store. In order to maintain a 2 metre distance in the shop a maximum of 4 shoppers are permitted at any one time. Please ring us on 464621 and we will arrange a convenient time for you to drop off your donations. Many thanks for your support, and we look forward to seeing you again shortly!

Covid-19 update

Please note that our charity shops in Uplands, Swansea and Neath will not be opening today (Mon 22 June). We are in the process of carrying out preparation work to ensure that they meet government Covid guidelines and to ensure they will be a safe environment for our shoppers, staff and volunteers.
We will update our social media and website when we have further news for you.

We continue to support our clients by telephone and on line counselling, which is proving invaluable during these difficult times. Referrals have been taken for our support all the way through lockdown, and continue to do so.
Thank you for your support.

Coronavirus

Due to the current coronavirus situation we have closed both our shops and Swansea centre until further notice. This is to ensure the safety of our staff, volunteers, clients and supporters. If you wish to access support please contact us on us on our normal helplines, 01792 655025 or 01639 642333. In order to comply with current government restrictions we are now supporting our clients by way of telephone counselling rather then face to face, which is proving to be popular and effective at this difficult time. Thank you for your understanding and co-operation while we ride this storm. 

Telephone Support

Due to the Coronavirus situation CISS is now offering an alternative option to provide support via telephone. Your counsellor will contact you ahead of your planned meeting to discuss the best option for you. Thank you for your co-operation during this difficult time.

Coronavirus

We are unable to accept any donations into our shops until further notice due to the current Coronavirus outbreak.

Please accept our apologies for this and thank you for your understanding and co-operation at this difficult time.